Last updated: September 2026
Following these guidelines helps keep KAAMRA safe and fair for customers and workers. KAAMRA is operated by VRUGlobal Software Pvt Ltd, Novel Business Park, Annepalaya, Hosur Road, Bangalore 560036, Karnataka, India.
Do's
- Verify your mobile number via OTP before posting tasks or bidding.
- Provide accurate task details, location, budget, and schedule.
- Communicate clearly and respectfully through the Platform chat.
- Pay into escrow through the Platform only — never pay a worker directly outside the Platform.
- Confirm release of payment only after the work is satisfactorily completed.
- Raise a dispute promptly through the Platform if the work is incomplete or unsatisfactory.
- Leave honest reviews to help other users make informed choices.
- Keep your payout details (UPI / bank account) accurate and up to date if you are a worker.
Don'ts
- Do not pay or receive payment outside KAAMRA — off-platform payments are not protected by escrow.
- Do not share another user's contact details before a bid is accepted; mobile numbers are revealed only after mutual bid acceptance.
- Do not request or accept a refund after a payment has been released — released payments are final.
- Do not post misleading, illegal, or unsafe tasks.
- Do not create multiple accounts or impersonate another person.
- Do not harass, threaten, or abuse other users or our support team.
- Do not attempt to manipulate reviews, bids, or the dispute process.
- Do not share your account credentials with anyone.
Important Reminder
KAAMRA is only a connector between customers and workers. We hold payments in escrow and release them when both parties agree, or after a dispute is resolved. Once a payment is released, it cannot be refunded. Any legal issue arising from use of the Platform shall be settled exclusively in the courts of Bangalore, India.
